A little kindness, I learned, goes a long way, especially concerning the people who serve others all day. Throughout all my travels and my moves, some of the most wonderful people I’ve met have been in the service industry. Hostel managers and clerks from my travels around Europe. A Starbucks barista who became a friend, a band mate and will be a groomsman for me in a few months. The cleaning guys at the newspaper office. These are the people I’ve connected with most and learned the most from over the years, and the same holds true in Novosibirsk.